Parcel Shuttle

Parcel Shuttle

UX Design, UI Design,
CSS Specs


GLS eCom Lab

Parcel Shuttle is an on-demand package delivery service. If a parcel has not been delivered and ended up in the parcel shop instead, Parcel Shuttle will take it wherever and whenever the customer wants. The user can choose the time frame very precisely.

Order Flow

We need a lot of input from the user but the service should be light and fast – it should make life easier

A Progress Bar would reveal complexity, which would be deterrent.

Instead, we designed the process like a dialogue with an IA. The user is guided in small steps and can go back to edit his input any time by simply scrolling up.

I developed a prototype to test the dialog flow and the transitions.